How are the products packaged?
All products are carefully packed using secure and protective packaging materials to ensure they reach you safely without any damage during transit. Fragile pottery and ceramic items are packed with extra care for safe delivery.
What are the shipping charges?
We offer shipping across India at competitive rates. Shipping charges, if applicable, are calculated at checkout based on your location and order value.
Free shipping may be available on selected orders and promotional offers.
What is the estimated delivery time?
Orders are usually processed and dispatched within 1–3 working days after order confirmation.
Estimated delivery timelines are:
- Metro Cities: 3–5 working days
- Other Cities & Towns: 5–7 working days
- Remote Locations: 7–10 working days
Delivery timelines may occasionally vary due to weather conditions, public holidays, courier delays, or unforeseen circumstances.
How can I track my order?
Once your order is dispatched, you will receive a tracking ID and shipping confirmation via email or SMS.
You can track your shipment directly on the courier partner’s website using the tracking number provided.